Pat Lencioni speaks in his latest book, The Advantage, at length about why companies, if they want to succeed, have to be Smart and Healthy at the same time. He defines Smart as being an expert in your business. Understanding your market, how to serve it and being intimately familiar with your customers, products, services and competitive landscape. If you run a brewery, then you better know how to craft great beers and get them into the hands of the brew crowd.
What is a Healthy Business
Being Healthy is something altogether different and no, it has nothing to do with crafting healthy brews. A company is healthy to the extent that it has a highly functional executive team, where team members trust each other, communicate openly and refrain from politicking. Trust in this context means that executives are…